If you have a complaint or a concern about LCCR’s work, you have the right to be heard.

We work for our clients. That means we have to answer to them whenever they are concerned or unhappy about something that we do. Any complaints made by a client or their representative will be quickly investigated, and we will take action whenever a complaint has merit.

Here are the resources that clients or their representatives need to make a complaint or express a concern about an employee of our office: